Delete Your Account
You can permanently delete your Northgiven account at any time.
Open the app, go to Settings, scroll to the bottom, and tap "Delete Account". After you confirm, your account is deleted right away. There is no waiting period and no way to restore it. Deletion also ends your signed-in sessions.
This option opens when the Northgiven beta opens. To delete a preview account now, open the app and go to Settings, then Delete Account.
- Your active profile, preferences, private notes and linked assessment data
- Private notes other members saved for their connections with you
- Your sign-in credentials and sessions
- Access to your private photos; stored files enter verified cleanup
- Already delivered text may remain in other participants' histories with your account identity removed
- Reports, moderation and enforcement records, audit and security logs (which can include IP addresses) and billing records, including subscription cancellations. Some keep your former account number
- Reviewed safety restrictions and preserved evidence, when a safety case needs them
- Records that you accepted our legal terms, and a deletion receipt with your former account number and the date and method of deletion
- If you joined using an approved invitation, its record keeps a hash of the email address approved for that invitation. We can match that hash to the address. If you joined from the waitlist, we delete your waitlist entry when you create your account
- Pending storage cleanup work, until it finishes
- Backup copies until their retention period ends; deleted accounts must stay deleted after a restore
- We have not yet set end dates for keeping these records
Deleting your account does not cancel your App Store or Google Play subscription. Cancel it separately to stop billing:
- iPhone/iPad: Settings → Apple ID → Subscriptions → Northgiven → Cancel
- Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Northgiven → Cancel
Any direct subscription renewal is sent for cancellation and retried until confirmed. Deletion does not promise a refund or cancel an independently managed store subscription.
Questions? Email support@northgiven.com. Contact support if you cannot use either deletion method.